customercare@cergibs.com +228 22 50 02 40

Cash transactions

Management of front-office cash transactions at the bank's various branches. It offers full functionality and optimum security for the cashier.

Main functions

Withdrawal
Payment
Inter-cash exchange (transfer of funds, receipt of funds)
Till adjustment
Interrogation of funds
Closing the tills
End-of-day ticket control
Issuing of transaction notices

Compensation

Processing of securities exchanged with colleagues. It takes into account the digitisation of securities, internal clearing and the accounting of securities.

Main functions

Automatic reading and scanning of cheques (CMC7 line)
Post-marking of amounts entered
Rejection of abnormal cheques
Endos
Creation of image and data files to be sent to SICA-UMOA without going through the UAP server

Manual and automatic exchange

Handling foreign exchange transactions. May be seconded to manage a bureau de change.

Main functions

Buying and selling foreign currency
Customer foreign exchange
Foreign exchange on account
Management of traveller's cheques
Preferential rates* and rates
Print reports (exchange notices, cash statements, etc.)
Foreign exchange transactions follow the steps below:
Selection of the type of foreign exchange transaction with automatic referencing
Display of the updated currency rate
Enter customer details and transaction amount
Display of the counterparty amount net of charges
Payment of the counterparty amount
Validation of the transaction and printing of the exchange notice

Transfer

Processing of transfer orders issued and received by the bank. This module also manages direct debits.

Main functions

Outgoing and incoming transfers:
      - One-off or ordinary transfers
      - Standing order
      - Simple transfer
      - Multiple transfers
      - Account-to-account transfer
      - Interbank transfer (VIB)
      - Unpaid transfer
Direct debits

Transfers

Evaluates the performance of customer accounts by the authorised representatives. This is done through account movements.

Main functions

Transfers issued:
      - Identification of the parties
      - Ordering party's account number
      - Amount of the transaction
      - Counterparty reference and amount
      - Account number, name of correspondent bank
      - Account number, name and address of beneficiary
Notification

Cheque certification

Processing of certified cheques. It covers the issuing, payment and lettering of the cheque.

Main functions

Customer account certification
Transit customer certification
Cheque withdrawal or payment